Privacy Policy

When you browse our catalog, buy an EV scooty, book a test ride, or order spare parts, we collect relevant information such as:

• Personal identity information (Name, email address, phone number, shipping and billing address).
• Payment transaction tokens processed securely via PCI-DSS compliant payment gateways (we never store raw credit card numbers).
• Vehicle service & diagnostic records (doorstep repair logs, battery health diagnostics).

Your data is exclusively utilized to:

• Fulfill and deliver electric scooty and spare part shipments.
• Schedule and confirm doorstep test rides and repair appointments.
• Deliver critical firmware upgrades and safety notifications.
• Provide prompt customer and warranty support.

TYSON EV does not sell, lease, or monetize your personal information to third-party advertisers or data brokers under any circumstances.

You hold the right to request a copy of your personal data or request permanent deletion from our records. Contact our Data Protection Officer at privacy@tysonev.com.

Tyson EV may periodically review and update this Policy to ensure that it remains appropriate for its electric vehicle sales, rental services, spare parts, servicing, customer support, and other business operations.

The Policy may be revised based on changes in applicable laws and regulations, changes to Tyson EV's products or services, operational requirements, customer feedback, service experience, and improvements to the Company's policies and procedures.

Any revised version of this Policy will be published on the Tyson EV website with the applicable effective or updated date. Customers are encouraged to review this Policy periodically to remain informed about the current terms and procedures applicable to Tyson EV's products and services.